In an emergency
If you’re a Crisis Cover member and need immediate help, press the alert button in MyTracTM.
Make sure you’re connected and have activated location settings on your device.
You can also reach us quickly by:
- Calling our Crisis Response Centre on +1 786 646 9481
- Emailing email@example.com
- Sending an SMS to +61 488 840 893
- Submitting a message via MyPortal
When you contact us
We can help you as quickly as possible if you have these details ready:
- Your Membership number
- Your location if you didn’t activate the alert button in MyTracTM
- A phone number or email address where we can reach you.
Please email firstname.lastname@example.org