In an emergency
If you’re a Crisis Cover member and need immediate help, press the alert button in MyTrac™.
Make sure you’re connected and have activated location settings on your device.
You can also reach us quickly by:
- Calling our Crisis Response Centre on +1 786 646 9481
- Emailing firstname.lastname@example.org
- Sending an SMS to +61 488 840 893
- Submitting a message via MyPortal
When you contact us
We can help you as quickly as possible if you have these details ready:
- Your Membership number
- Your location if you didn’t activate the alert button in MyTrac™
- A phone number or email address where we can reach you.
Please email email@example.com